Christine Wright

Christine Wright is one of the authors of this blog.

Christine has over 25 years experience in the CRM field working with a variety of clients including Sprint, AOL, Microsoft and other Fortune
500 companies.

In 2002, she developed a patent for managing Customer Churn.

Christine founded Customer Contact Insights in 2004.  Customer Contact Insights consults with businesses on issues related to:  Marketing Research, Database Marketing, and Customer Relationship Management.

Christine writes the blog because she believes that the customer-business conversation is shifting, due to new technology and new media available to customers.  Visit her website or contact Christine using the information below.

.