Authors

Emerging Customer is written by Michelle Lamar, Christine Wright and  Tracey Hopper.

Christine Wright and Tracey Hopper have years of experience in the CRM field working with a variety of Fortune 500 clients.

Read more about Christine Wright and Tracey Hopper on this blog or visit their company website, Customer Contact Insights.

Michelle Lamar has 20 years experience working with national brands and successful companies. Michelle advises companies how to use social media and online media to drive sales, and engage customers.  Read more about Michelle Lamar or visit her website, MichelleLamar.com.